Business telephony
Business phone services in Colombia
Cloud PBX, SIP trunking, toll-free numbers, DIDs and voice campaigns, delivered by a licensed carrier directly interconnected with the public network.
Cloud PBX
Your phone system in the cloud
Extensions at the office, at home or on the road, with business hours, an auto attendant and queues you manage from the portal.
Explore Cloud PBXSIP trunking
Connect your PBX or contact center
Your IP PBX or contact center on the public network, with the concurrent channels your operation uses.
Explore SIP trunkingToll-free 01 8000
Free calls from anywhere in the country
Customers call at no cost from a landline or mobile, and the call reaches your PBX, your call center or your team’s mobiles.
Explore toll-free numbersNumbers
Local presence, international reach
Local numbers nationwide, numbers in other countries, and national and international calling from the same phone system.
Explore phone numbersAutomated calls
Voice campaigns that get answers
A prerecorded message to contacts who opted in: they answer with their keypad and you see the results.
Explore automated callsCarrier
A carrier, not a middleman
Hablame is a telecommunications public service company operating in Colombia since 2009. Your calls don’t go through resellers: they reach the public network through our own connection with other carriers, on terms approved by the communications regulator.
Licensed carrier in Colombia since
2009
Connection with other carriers approved by the regulator (CRC)
Resolutions 7987/2025 and 8115/2026
Benefits
A carrier, not a reseller
We are a telecom public service company: one accountable provider for your numbers, calls and support.
IP telephony, no on-site hardware
Your team calls from a computer, a mobile app or IP desk phones, at the office or at home.
Works with what you already have
We connect your existing PBX, contact center or Microsoft Teams to the network, with Hablame local and 01 8000 numbers.
Explore
Our telephony services
From here you choose how your telephony works: a ready-to-use cloud PBX, a SIP trunk for the PBX or contact center you already run, numbers to take calls in Colombia and abroad, or automated voice campaigns.
Cloud PBX
Your phone system in the cloud
SIP Trunking
Connect your PBX or contact center to the network
Toll-Free Numbers
Free calls for your customers in Colombia
Microsoft Teams Calling
Public network calling from Teams
Phone Numbers & Calling
Landlines, international numbers and calling
Automated Calls & IVR
Voice messages and surveys at scale
How to choose
Cloud PBX or SIP trunk: which do I need?
If you don’t have a phone system or want to stop maintaining one
Cloud PBX
Your phone system in the cloud
Explore Cloud PBXIf you already run an IP PBX or a contact center and just need to connect it to the public network
SIP Trunking
Connect your PBX or contact center to the network
Explore SIP TrunkingCloud PBX vs. a traditional on-site PBX
What changes when your phone system moves from a box in your office to a cloud service.
On-site equipment
- Cloud PBX
- None: just IP phones, computers or mobiles
- On-site PBX
- PBX unit, line cards, cabling and rack space
Upfront investment
- Cloud PBX
- Low: it’s a service
- On-site PBX
- Hardware purchase and installation
Remote work
- Cloud PBX
- Your extension works anywhere with internet
- On-site PBX
- Needs extra setup, or isn’t possible
Multiple sites
- Cloud PBX
- All on one phone system
- On-site PBX
- One unit per site, or links between them
Scaling up or down
- Cloud PBX
- Add or remove extensions from the portal
- On-site PBX
- Limited by the hardware’s capacity
Maintenance
- Cloud PBX
- Handled by the carrier
- On-site PBX
- Your team or a third-party vendor
Already have an IP PBX you want to keep? A SIP trunk connects it to the public network without replacing it.
Step by step
How it works
Not sure where to start? Tell us how many people handle calls, how many sites you have and what system you use today. We’ll recommend the mix that fits your operation.
We learn how you work
How many people take calls, how many sites, which numbers you use and what system runs today.
We propose the right mix
Cloud PBX, SIP trunking, numbers or voice campaigns, depending on what you need to solve.
We activate and migrate
We set up the service, activate your numbers and test inbound and outbound calls.
We stay with you
Carrier-grade support and adjustments as your business grows.
By profile
Who it’s for
Small business
A cloud PBX plus a local or toll-free number to serve customers without buying hardware.
Mid-sized company
Several sites on one phone system, call queues and local numbers in the cities where you sell.
Enterprise
SIP trunks for your PBX or contact center, Microsoft Teams calling and voice projects integrated with your systems.
Integrator
Trunks and numbers for the phone systems you deploy for your clients.
In practice
Use cases
Nationwide customer line
A toll-free 01 8000 line that routes calls to sales and support through an auto attendant.
Contact center on its own trunk
Your contact center platform connected to the public network with SIP trunks sized to your traffic.
Multi-site company
One phone system across every site, with internal extensions between offices and a local number in each city.
Voice reminders and collections
Automated calls that confirm appointments or remind customers about payments, with each recipient’s consent.
Industries
Pricing
Telephony pricing
Each service has its own pricing section. Pick the one you need:
Frequently asked questions
What is IP telephony?
It’s telephony carried over the internet or a data network instead of copper lines. It uses the SIP protocol to set up calls and lets you call from IP phones, computers or mobiles, keeping the same phone numbers.
Cloud PBX or SIP trunk: which do I need?
If you don’t have a phone system or want to stop maintaining one, go with cloud PBX. If you already run an IP PBX or a contact center and just need to connect it to the public network, a SIP trunk.
What happens to my calls if the internet goes down?
IP telephony depends on your connection. You can forward calls to mobiles or another site, and we recommend a stable connection with a backup link for critical operations.
Why work with a licensed carrier?
Because the same team is accountable for your numbers, the interconnection with the public network and support. You don’t depend on a middleman to fix a call problem.
Technical details
For your technical team.
- Technology
- IP telephony over SIP
- Interconnection
- Connection with other carriers approved by the regulator (CRC): Resolutions 7987/2025 and 8115/2026
- Numbering
- Colombian local numbers nationwide, toll-free 01 8000 and international numbers
- Devices
- IP desk phones, desktop softphone and mobile app
- Integration
- IP PBXs, contact centers, Microsoft Teams and APIs
Can’t find your question?
An advisor reviews your case and gets back to you.
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Tell us what you need
An advisor reviews your case and gets back to you with a proposal built around your operation.