About us
A business telecommunications operator since 2009
We are Hablame Colombia S.A. E.S.P. We bring voice, connectivity, customer communications and custom development together under one team, so your business deals with a single provider.
Who we are
Hablame Colombia S.A. E.S.P. is a telecommunications public service company founded in 2009. As an operator, we provide voice, data and messaging services to businesses, public entities and other carriers.
Colombia’s Communications Regulation Commission (CRC), the industry regulator, approved the terms on which our network connects with other carriers: our Reference Interconnection Offer (OBI).
- Legal name
- Hablame Colombia S.A. E.S.P.
- Tax ID (NIT)
- 900994857-4
- Legal nature
- Telecommunications public service company (E.S.P.)
- Founded
- 2009
- Certifications
- ISO 9001, ISO 27001, ISO 14001 and ISO 45001
What we do
We serve five lines of business. You can buy just one or combine them in a single project.
Telephony and voice
Cloud PBX, SIP trunking, toll-free numbers, DIDs and automated voice calls for your business.
Internet and connectivity
Dedicated internet access, site-to-site networks and remote-site connectivity, designed around your operation.
Customer communications
SMS, WhatsApp, email, contact center and AI agents to reach your customers on the channel they prefer.
Custom development
Software, platforms and integrations built by our development team to solve a specific business process.
Wholesale
Voice, numbers and A2P SMS for carriers, resellers and integrators.
How we work
We start by understanding your operation: what you need to solve, how many sites you run, which systems you use and what cannot fail. Then we propose the service or mix that makes sense, not a fixed bundle.
Assessment
An advisor reviews your needs and, when required, our technical team runs a feasibility study.
Implementation
We configure the service, integrate it with your systems where needed and test it with you before go-live.
Ongoing support
Your business gets direct support channels and a portal to manage its services.
Four ISO certifications
We hold four international certifications: ISO 9001 for quality, ISO 27001 for information security, ISO 14001 for the environment and ISO 45001 for occupational health and safety.
That means documented, measured and regularly reviewed processes, so what we agree with you is delivered, information is protected, and both the environment and our people are looked after.
- ISO9001Quality
- ISO27001Information security
- ISO14001Environment
- ISO45001Occupational health and safety
Offices
We serve businesses in Colombia from our headquarters in Chía, Cundinamarca, and we also have an office in Miami. Our services run on a hybrid cloud: our own data center in Bogotá plus Google Cloud, AWS and Microsoft Azure infrastructure.
Headquarters
Chía, Colombia
Centro Empresarial TYFA, Autopista Norte Km 19, Chía, Cundinamarca, Colombia.
Office
Miami, United States
1221 Brickell Ave, Suite 900, Miami, FL 33131.
Hybrid cloud
- PrivateOur own data centerBogotá · La Castellana
- PublicGoogle Cloud, AWS, and Microsoft Azure
Regulatory framework and documents
As a telecommunications public service company, we operate under Colombian telecom regulation and the user protection regime. The regulator (CRC) approved our Reference Interconnection Offer, the terms on which our network connects with other carriers, through Resolutions 7987 of 2025 and 8115 of 2026.
The Legal section of this site holds our terms and conditions, data protection policies and regulatory documents. To file a request, complaint or claim (PQR), write to experiencia@hablame.co.
Legal documents
Terms, policies and regulatory documents, gathered in the Legal section.
Requests, complaints and claims
Submit your PQR by email to experiencia@hablame.co and receive a reply within the terms set by regulation.
Frequently asked questions
Is Hablame an operator or a reseller?
We are an operator: a telecommunications public service company that delivers its services directly, with no middlemen. Colombia’s communications regulator (CRC) has also approved the terms on which our network connects with other carriers.
Where is the company located?
Our headquarters are at Centro Empresarial TYFA, Autopista Norte Km 19, in Chía (Cundinamarca), Colombia. We also have an office in Miami.
Which certifications do you hold?
We hold four ISO certifications: 9001 (quality), 27001 (information security), 14001 (environment) and 45001 (occupational health and safety).
How do I file a PQR (request, complaint or claim)?
Email experiencia@hablame.co with your details and a description of your request. We reply within the terms set by regulation.
Can’t find your question?
An advisor reviews your case and gets back to you.
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How we operate
Contact
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Solutions
Find what you need to solve
Tell us what you need
An advisor reviews your case and gets back to you with a proposal built around your operation.