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Hablame Colombia S.A. E.S.P. · Licensed telecom carrier

Business phone, internet, SMS and communications from a single carrier

Landlines, toll-⁠free numbers, SIP trunking, cloud PBX, dedicated internet access and site-⁠to-⁠site networks, bulk and transactional SMS, plus the other channels to reach your customers and the software that ties them to your operation.

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What we do

Our five business lines

Voice and connectivity are the foundation of your operation. On top of them we add the channels you use to reach your customers, software built around your operation and wholesale services for other carriers.

Telephony

Your business makes and receives calls over the Hablame network: local and 01 8000 numbers, a cloud PBX or a SIP trunk for the system you already have, and national and international long distance.

How it works

  1. Your customer dials your 01 8000 or local number.
  2. The call comes in over the Hablame network.
  3. Your cloud PBX answers: business hours, menu options and a call queue.
  4. It rings the right extension, on a desk phone, computer or mobile.
Explore Telephony

Internet & Connectivity

We connect your sites with dedicated, symmetric fiber or with broadband where your location allows, join them in a private network, bring satellite internet to businesses, farms and homes beyond the reach of wired networks and deliver projects for residential buildings. We check each location first.

How it works

  1. Your main site connects over dedicated, symmetric fiber with a static public IP.
  2. The Hablame network gives it internet access.
  3. Your other sites work on a private network, with priority for voice.
  4. Remote sites and kiosks join with whatever access each location allows.

Customer Communications

Send text messages from your own systems, and reach customers on WhatsApp, email, social media and every other channel too.

How it works

  1. Your system sends the SMS via API or SMPP: a reminder, a confirmation or a code.
  2. Hablame delivers it to the mobile carriers or sends it over another channel.
  3. Your customer gets it on their phone and can reply.
  4. You see delivery receipts and replies in your system.

Text messaging (SMS)

Bulk, transactional and two-way. They reach any mobile phone, with no app or data plan.

Explore SMS

Channels

  • Text messages (SMS)
  • RCS
  • WhatsApp Business
  • Facebook Messenger
  • Instagram Direct
  • TikTok
  • Telegram
  • Apple Messages for Business
  • Email
  • Push notifications
  • In-app messaging
  • Web chat
  • Video support
  • Voice calls

Third-party channels are subject to each platform’s policies, eligibility and availability.

Custom Development

We build the software your operation needs and connect it to your systems and to Hablame’s channels. We assess feasibility first, then define the scope with you.

How it works

  1. You tell us what you need and we assess its feasibility.
  2. We design the solution with you.
  3. We build it and integrate it with your CRM, your ERP and Hablame’s channels.
  4. Pilot, go-live and support in production.

Wholesale

For carriers, resellers and integrators: voice termination and origination, numbers for resale and A2P SMS routes, with an interconnection offer approved by Colombia’s CRC.

How it works

  1. Your network interconnects with Hablame: SIP trunks for voice, SMPP or API for SMS.
  2. We terminate your voice traffic in Colombia and abroad.
  3. We provide origination and numbers: Colombian DIDs and 01 8000 lines for resale.
  4. Your A2P SMS reach mobile carriers, at high volume and with short codes.
Explore Wholesale

Carrier

A carrier, not a reseller

Hablame is a telecommunications public service company. We deliver your phone service, internet and the channels to reach your customers with our own platforms, our own data center and our own team, so a single company answers for your whole service.

Over 15 years providing telecom services in Colombia
Since 2009
As a public service company, we deliver your service ourselves and answer for it
No middlemen
Colombia’s communications regulator approved the terms on which our network connects with other carriers
Regulator-⁠approved
International standards that certify how we work
4 ISO certifications
  • ISO 9001Quality
  • ISO 27001Information security
  • ISO 14001Environment
  • ISO 45001Occupational health and safety

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Solutions

What do you need to solve?

Start with the problem: confirming appointments, collecting payments, supporting customers, linking sites or reaching another country. We show you which services to combine and where each one lives.

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Assistant

What do you need?

Answer three questions and we’ll suggest where to start.

Platform

Portal and developers

Customer portal

At cloud.hablame.co you manage your services, check your usage and download your invoices.

Go to the portal(opens in a new tab)

For developers

Documented APIs to send messages, verify users and receive delivery events from your systems.

Read the docs

Coverage

Coverage and support

We serve companies in Colombia from our headquarters in Chía and have an office in Miami. Our services run on a hybrid cloud: our own data center in Bogotá plus Google Cloud, AWS and Microsoft Azure infrastructure. The reach of each service, domestic or international, is confirmed in your proposal.

Offices

  • HeadquartersChía, CundinamarcaAutopista Norte Km 19, Centro Empresarial TYFA
  • OfficeMiami, Florida1221 Brickell Ave, Suite 900, Miami, FL 33131

Infrastructure

Hybrid cloud

  • PrivateOur own data centerBogotá · La Castellana
  • PublicGoogle Cloud, AWS, and Microsoft Azure

Tell us what you need

An advisor reviews your case and proposes the services that fit your operation.

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