Network and infrastructure
Interconnection, in-house platforms and a team that designs your service
This is what stands behind every Hablame service: regulated interconnection as an operator, integration with other carriers, and platforms we build and run ourselves.
An interconnected operator
Hablame Colombia S.A. E.S.P. is a public ICT services company. Our interconnection with other carriers is governed by a Reference Interconnection Offer (OBI) approved by Colombia’s Communications Regulation Commission (CRC) through Resolutions 7987 of 2025 and 8115 of 2026.
For your business, that means public, regulated interconnection terms and a provider that answers to the regulator for the service it delivers.
- Legal nature
- Telecommunications public service company (E.S.P.)
- Interconnection
- Reference Interconnection Offer (OBI) approved by the regulator (CRC)
- Resolutions
- CRC 7987 (2025) and 8115 (2026)
Integration with carriers
We integrate with other carriers to provide national and international numbers, carry your calls and deliver your messages.
National numbers
Geographic numbers, toll-free (01 8000) lines and numbers for your voice services in Colombia.
International numbers
Numbers in multiple countries, subject to availability by country and number type and to each country’s regulatory requirements, which may include end-user identification and address.
In-house platforms
We build and run the platforms your business uses to consume and manage our services.
Customer portal
At cloud.hablame.co (opens in a new tab) you manage your services, review your usage and get your API credentials.
Documented APIs
The technical documentation for integrating our services is published at developers.hablame.co (opens in a new tab).
Technical team and business support
Our own development team builds the platforms, integrations and custom projects. Our business support team works with you from the first enquiry through day-to-day operation of the service.
In-house development
Integrations and custom software are built by the same team that runs the platforms.
Business support
Direct channels for your business: experiencia@hablame.co and WhatsApp.
How we approach continuity in each project
Continuity is not promised in the abstract: it is designed. In each project we look at which of your processes cannot stop and, where it applies, propose a design with backup or redundancy.
The scope and terms of each service are set out in the proposal and the contract. They are assessed project by project.
Assessment
We review your sites, your systems and what is critical to your operation.
Resilient design
Where it applies, we propose backup connectivity or alternative voice routing.
Testing
We test the service with you before it goes live.
Frequently asked questions
What is the OBI and why does it matter?
The Reference Interconnection Offer (OBI) sets the terms on which an operator interconnects with others. Ours was approved by the CRC, so those terms are public and regulated.
Can you provide numbers in other countries?
Yes, in multiple countries, subject to availability by country and number type and to each country’s regulatory requirements.
How do you approach service continuity?
We assess it in each project. Where it applies, we propose a design with backup, and the service terms are set out in the proposal and the contract.
Where do I manage my services?
In our customer portal, cloud.hablame.co (opens in a new tab).
Can’t find your question?
An advisor reviews your case and gets back to you.
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