Solutions by industry
Telecom solutions by industry
Every sector has its own outreach, security and connectivity challenges. We show which services we combine for yours and where to see each one.
If you are a carrier, reseller or systems integrator, your services live under Wholesale: interconnection, voice, numbers and A2P SMS.
WholesaleBanking and fintech
- Customer Communications
- Telephony
The challenge
You need to authenticate customers, alert them to every transaction and manage collections without leaving room for fraud.
How we solve it
We send OTPs and transactional alerts by SMS and verify numbers before you rely on them. For collections, prerecorded voice calls with the recipient’s consent (Colombian Law 2300 of 2023); we design fraud prevention around your operation.
Insurance
- Customer Communications
- Telephony
The challenge
Renewals, claims and premium payments call for timely notices and a support line that doesn’t get overwhelmed.
How we solve it
We notify renewals and payments by transactional SMS and support customers over WhatsApp, subject to the platform’s policies, eligibility and availability. We provide a toll-free claims line, measure satisfaction by IVR and design AI agents for frequent questions.
Utilities
- Customer Communications
- Telephony
The challenge
Outages, maintenance and billing affect many users at once, and they all call at the same moment.
How we solve it
We announce outages and maintenance by bulk SMS and prerecorded voice calls, and send bills by transactional email. We route your toll-free number to your service center and design AI voice agents for call peaks.
Retail and e-commerce
- Customer Communications
- Custom Development
The challenge
Every order raises questions about payment, shipping and delivery, and every customer who doesn’t come back is a lost sale.
How we solve it
We confirm orders and shipments by SMS and over WhatsApp, subject to the platform’s policies, eligibility and availability, with short tracking links. We connect your store through our APIs and design journeys to recover carts and bring customers back.
Public sector
- Internet & Connectivity
- Telephony
- Customer Communications
The challenge
Public entities need to connect their offices, serve citizens through free-to-call channels and notify large audiences at once.
How we solve it
As a telecom public service company, we provide dedicated internet, site-to-site networks and cloud telephony. We add toll-free lines for citizen services and bulk SMS for public notices.
Healthcare
- Customer Communications
- Telephony
The challenge
Missed appointments waste clinical capacity, and patients need an easy way to confirm, cancel or get updates.
How we solve it
We send appointment reminders by SMS and over WhatsApp, subject to the platform’s policies, eligibility and availability, with reply-to-confirm and a prerecorded voice call for those who don’t read messages. We route your appointment line and design AI voice agents that reschedule.
Logistics and transport
- Internet & Connectivity
- Customer Communications
- Custom Development
The challenge
Your warehouses, routes and remote points need to stay connected, and recipients want to know where their shipment is.
How we solve it
We link warehouses and offices over a site-to-site network and bring internet to remote points. We send shipment status by SMS and over WhatsApp, subject to the platform’s policies, eligibility and availability, and your systems receive delivery events.
Education
- Internet & Connectivity
- Telephony
- Customer Communications
The challenge
Schools and universities must reach students and families, and their campuses need stable internet for classes and admin work.
How we solve it
We provide business internet to your campuses, rural ones included, and cloud telephony for your offices. We send notices, admissions updates and tuition reminders by bulk SMS and bulk email.
Tell us what you need
An advisor reviews your case and gets back to you with a proposal built around your operation.