Dedicated internet access
Dedicated internet access for businesses, over fiber
Capacity reserved for your company, symmetrical, with static public IPs. We check your address and survey the site before we propose a connection.
Benefits
Upload matches download
Capacity is symmetrical, so video calls, cloud backups and IP telephony do not fight over upstream bandwidth.
Reserved capacity
The bandwidth you contract is for your company alone, not shared with the building next door.
Site survey before install
Before we commit to a date we review your address and premises. The proposal starts from what can actually reach your site.
What’s included
Dedicated, symmetrical fiber
A fiber access with capacity reserved for your company and the same upload and download speed.
It is the connection for sites that run in the cloud: IP telephony, video calls, ERP, cameras and backups. Capacity is sized with you based on the users and applications at each site.
Before installation we check the address and survey the site to confirm the fiber route and any civil work required.
Symmetrical
Same capacity upstream and downstream.
Reserved capacity
The contracted bandwidth is yours alone.
Sized per site
Capacity based on users and applications.
Grows with you
Request more capacity when your operation needs it.
Business internet backed by a carrier
Internet for offices, plants and warehouses, contracted and supported as a business, from a carrier that can also run your voice services.
Hablame has been a licensed Colombian carrier since 2009. The same team can run your internet, cloud telephony, SIP trunks and digital channels, so you have one point of contact when your operation changes.
Built for businesses
Contracts and support designed for business operations.
Internet and voice together
Connectivity and telephony from the same carrier.
One point of contact
A team that knows your network and services.
Static public IP addresses
Static public IP addresses to publish services, reach your systems remotely or connect your IP telephony.
A static public IP keeps your site reachable at the same address. The number of addresses is defined by what you need to publish and is assigned together with the service.
Your own services
Servers, VPNs and applications reachable from the internet.
IP telephony
A stable address for your PBX or SIP trunk.
Controlled access
Enables IP allow-lists on your systems and your vendors’ systems.
The number of addresses depends on the documented needs of each site.
Internet with backup and continuity
We design a second path so your site stays connected if the primary link fails.
Diverse route or medium
We look for a path that does not share the primary link’s point of failure.
Failover
We define how traffic fails over to the backup and back again.
Clear priorities
We agree with you which services keep running first during an outage.
We start from what cannot stop at your site: point of sale, telephony, production systems. From there we evaluate the backup medium, the route and how traffic moves from one link to the other.
The backup technology depends on each site survey, so it is designed project by project.
Assessed for each project: feasibility and backup technology depend on the site survey.
Step by step
How it works
Coverage check
You send us the site address and we review which access is feasible there.
Site survey
We review the premises, the fiber route and any work required, and size the capacity with you.
Proposal
You receive the capacity, public IPs and recommended backup, with a realistic date.
Installation
We bring fiber into your premises and install the hand-off equipment.
Turn-up
We test the service with you and hand over a working connection.
How it connects
What happens if the main link goes down
A main link and a backup over a different medium: if the main link fails, the site stays connected through the backup.
Step 1 of 4
Main link
In normal operation, your site connects through the main link.
- Main link. In normal operation, your site connects through the main link.
- Backup standing by. A second link, over a different medium and route, stays connected and on standby.
- If the main link fails. Traffic moves to the backup link and the site keeps working.
- Back to normal. Once the main link is restored, traffic returns to it.
Run the numbers
Calculator
Estimate the bandwidth for your site
Count how many people use each service at the same time in your busiest hour, not your total headcount.
Indicative estimate only; not a quote or a technical commitment.
Estimate assumptions
- Office work and browsing: 1 Mbps minimum and 2 Mbps recommended per person.
- Video calls: 1.5 Mbps minimum and 3 Mbps recommended per person.
- VoIP calls: 0.1 Mbps minimum and 0.1 Mbps recommended per call.
- Cloud applications: 0.5 Mbps minimum and 1 Mbps recommended per person.
- Sites connected to this one: 5 Mbps minimum and 10 Mbps recommended per site.
The minimum is the sum of the minimums. The recommended figure adds up the recommended values plus 25% headroom for peaks and growth.
The minimum is rounded up to a whole Mbps (at least 2) and the recommended figure to the next multiple of 5 (at least 10).
Dedicated internet is symmetrical: the same capacity serves upload and download.
These are reference figures per traffic type. We do the actual sizing with you, together with the survey of your site.
By profile
Who it’s for
Small business
If your office already depends on the cloud and IP telephony, dedicated access gives you a stable connection and a static IP. If you do not need reserved capacity, look at business broadband.
Mid-sized company
Dedicated internet at headquarters and, when you need it, a backup for what cannot stop.
Enterprise
Dedicated access as part of a multi-site network, with backup designed site by site.
Integrator
Internet access for the projects you deliver, with public IPs to publish your client’s services.
In practice
Use cases
Cloud telephony and ERP
A company moves its phone system and ERP to the cloud and needs stable upstream capacity for voice and video.
Customer-facing site
A clinic or a store cannot stop its checkouts or appointments: dedicated internet plus a backup designed for that site.
Services hosted on premises
A school or a public entity publishes its platforms from its own servers using static public IPs.
Industries
Pricing
Dedicated Internet pricing
Pricing depends on what you need. Tell us about your case and we’ll send you a quote for your operation.
Frequently asked questions
Can fiber reach my site?
We confirm it address by address. Send us the site address and we will tell you whether it is feasible and what the installation involves.
How long does installation take?
It depends on the work each site requires. That is why we survey the site before giving you a date.
How many public IPs can I get?
As many as your site needs for its services. We define them with you in the proposal.
Can I add a backup link?
Yes, as a project: we evaluate the backup medium and route during your site survey.
How do I estimate the bandwidth I need?
Use the estimator on this page for a first, indicative figure. We refine it with your real applications during the site survey.
What if my site does not need a dedicated circuit?
For offices and shops that do not need reserved capacity, we offer business broadband, subject to coverage at your address. We help you choose site by site.
Technical details
For your technical team.
- Access medium
- Fiber to your premises, subject to site survey
- Capacity
- Symmetrical and reserved; defined in the proposal
- Addressing
- Static public IPs based on site needs
- Backup
- Custom-designed second link, subject to survey
- Coverage
- Checked per address before each proposal
- Provider
- Hablame Colombia S.A. E.S.P.
Can’t find your question?
An advisor reviews your case and gets back to you.
You may also like
Broadband or reserved capacity: how to choose
Business Broadband
Site-to-site connectivity: private IP VPN/MPLS
Enterprise Networks
Remote Sites & Kiosks
Connectivity beyond traditional networks
SIP trunks for your PBX or contact center
SIP Trunking
Tell us what you need
An advisor reviews your case and gets back to you with a proposal built around your operation.