Hablame
Enterprise SMS messaging

Reach every phone
in Colombia

Bulk and transactional SMS with full coverage to Claro, Movistar, Tigo, WOM and ETB. Marketing, OTPs, alerts and notifications, all from the same platform.

National coverageREST APITwo-way SMSOTP and alerts
What bulk SMS is

The channel that reaches 99% of phones

SMS has the widest reach in Colombia: any mobile phone with an active line receives it, with no internet and no app. That is why it is still the first choice for OTPs, critical alerts and mass communication.

We run directly on the Claro, Movistar, Tigo, WOM and ETB networks, with no middlemen. That means fast delivery, reliable reporting and full traceability for every message.

National coverage
We reach every mobile carrier in the country.
Delivered in seconds
Typical latency under 5 seconds.
Full traceability
A delivery report for every message.
No middlemen
A direct connection to each carrier.
Types of SMS

One channel, several formats

Set up each send for its use case: from a short message to a two-way conversation with your customer.

Standard

Standard SMS (160 characters)

A simple message of up to 160 characters. The most common choice for OTPs, alerts and short notifications.

"Your code is 428193. It expires in 5 minutes."

Concatenated

Concatenated SMS (long)

Messages longer than 160 characters are split and reassembled automatically on the handset.

Up to 1,000 characters as a single "message" for the user.

Marketing

Marketing SMS

Promotional and commercial messages with personalization, link tracking and send scheduling.

"Hi Juan, this Friday 30% off store-wide with code SMS30."

Transactional

Transactional SMS / OTP

Triggered by API in real time for two-step verification, confirmations and critical alerts.

"Your security code: 428193. Do not share it."

Two-way

Two-way SMS

The user can reply to the SMS and your platform receives the answer over a webhook.

"Reply YES to confirm your appointment or NO to cancel it."

Short code

Short and long codes

A dedicated short code or shared long numbers for high visibility.

Text HABLAME to 87800 to get more information.

Two ways to send

Mass campaigns and transactional messages

Combine planned mass sends with messages triggered in real time from your own systems. Same platform, same coverage, same traceability.

01 · Mode

Bulk marketing SMS

Build mass campaigns with segmentation, per-recipient variables and scheduled sends. Ideal for promotions, launches and commercial communication.

  • Contact lists and segmentation by attribute
  • Send scheduling (immediate or planned)
  • Dynamic variables: {name}, {city}, {amount}
  • Link tracking with short URLs and UTMs
  • Delivery rate and per-campaign reporting
02 · Mode

Transactional SMS over the API

Send messages in real time from your systems: OTPs, alerts, confirmations and any event that has to reach the user right away.

  • Real-time sending on a system event
  • OTPs, verification codes and critical alerts
  • Webhooks for delivery, failure and inbound replies
  • SDKs for PHP, Node.js, Python and Java
  • Per-message logs and traceability
How it works

From your send to the user’s phone, in 6 steps

This is how an SMS campaign runs, from loading the list to the final report. The transactional flow is the same, triggered by API on each event.

01

You load the list

Upload numbers by CSV or sync them over the API.

02

You segment

Filter by attribute, tag or event.

03

You write the message

Plain text plus dynamic variables.

04

You schedule the send

Immediate, planned or event-driven.

05

We send the SMS

Delivered straight to the recipient’s carrier.

06

You get the report

Delivered, failed, replies and full traceability.

Campaign editor

Write your message and preview it live

Compose the SMS with variables, check how many characters you are using, set the sender and see exactly how it looks on a real phone before you launch.

Personalization
Dynamic variables per recipient.
Segmentation
Filters by attribute and behaviour.
Scheduling
Immediate, planned or recurring.
Link tracking
Short URLs with click tracking.
GSM characters
Automatic GSM-7 / Unicode counting.
Two-way SMS
Receive replies over a webhook.
Opt-out (STOP)
Automatic unsubscribe handling.
Preview
See the SMS on a real screen.
Transactional API

Your systems send SMS in real time

A simple, capable REST API. One HTTP request sends one SMS. Webhooks report delivery, failure and inbound replies from your users.

api.hablame.co
# Send a transactional SMS
curl https://api.hablame.co/v1/sms/send \
  -H "Authorization: Bearer $API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "from":    "HABLAME",
    "to":      "+573001234567",
    "message": "Your code is 428193. Expires in 5 min.",
    "tag":     "otp-verification"
  }'
Authenticated REST API
With a Bearer token.
Real-time sending
Under 5 seconds of latency.
Webhooks
For delivery, failure and inbound replies.
Automatic retries
On a temporary failure.
Per-message tags
To filter your reports.
SDKs
For PHP, Node.js, Python and Java.
API keys per environment
Separate keys for test and production.
Read the full documentation
Metrics and traceability

Every SMS counted, every delivery on record

You get live data on every message: sent, delivered, failed and answered. See which campaign performs best, which numbers are inactive and which segments reply.

Delivery, failure and reply rates
Per campaign.
Reporting by carrier
Claro, Movistar, Tigo, WOM and ETB.
Per-message logs
Exportable to CSV.
Click tracking
On short URLs.
National coverage

A direct connection to every mobile carrier

We run on the networks of Colombia’s main carriers, with no middlemen. That means fast delivery, competitive costs and full traceability.

Claro
Mobile carrier
Cobertura
Movistar
Mobile carrier
Cobertura
Tigo
Mobile carrier
Cobertura
WOM
Mobile carrier
Cobertura
ETB
Mobile / fixed carrier
Cobertura
Pricing

Priced by volume, with no fixed monthly fee

The higher the volume, the better the rate per SMS. We assign you an advisor to build the package that fits your operation and to agree the best rate for your vertical.

Starter
For companies getting started or sending occasionally. Full access to the editor, the API and reporting.
Standard rateUp to 50,000 SMS / month
Most chosen
Growth
For companies with regular campaigns and transactional traffic. Better rate and direct support.
Volume rate50,000 to 500,000 SMS / month
Enterprise
For large corporate volumes. Custom pricing, tailored SLAs, a named account executive and a dedicated SMPP connection.
Negotiated rateMore than 500,000 SMS / month

Final rates depend on the monthly volume you contract and on the type of message (marketing, transactional or OTP). Get in touch and we will build the package that fits your operation.

Real use cases

What you can send with bulk SMS

From commercial campaigns to OTPs triggered by API. SMS is still the channel with the widest reach and the highest open rate on the market.

OTPs and two-step verificationPromotions and discountsShipping and tracking notificationsOrder and purchase confirmationsCollections and payment remindersMedical appointment remindersCritical alerts and notificationsPassword resetsSurveys answered by SMSTransaction confirmationsSegmented mass campaignsCompany-wide announcementsLoyalty programmesGeotargeted campaignsTwo-way customer serviceBanking and fintech notifications
Up and running in minutes

Talking to your carrier should be this easy

Talk to an account executive and we will design together the telecommunications services your operation needs. No endless contracts, no middlemen.