Your phone system,
in our data centers
A complete enterprise phone system, with a Grandstream UCM appliance dedicated to your company and installed in our data centers. More than 40 features, ready to run.
A dedicated enterprise phone system, ready to run
Cloud PBX is our managed IP phone system. We physically install a Grandstream UCM6300 appliance exclusively for your company in one of our data centers, configure it and hand you full access: extensions, IVR, queues, meetings, a mobile app and more than 40 advanced telephony features.
Technology partner: Grandstream, UCM6300 Audio Series running on Asterisk v16.
Enterprise telephony without limits
Features that win you over on day one
These are the standout capabilities that make a difference in your company’s daily work. The ones you will use every day and that your team will thank you for.
Smart IVRs
Build auto-attendant menus that guide callers to the right team. "Press 1 for sales, 2 for support…" Configurable by time of day, city or customer type.
Conference rooms
Voice and video meetings with your team, customers or suppliers at the same time. Access PIN, automatic recording and a built-in calendar.
Your extension anywhere
The Wave app for desktop, web and mobile. Your company number travels with you: answer calls and transfer them from your Mac, PC, iPhone or Android.
Call and be reached from anywhere
As long as you have internet, your phone system follows you. Your team works from the office, from home, on a trip or at the airport, and always sounds like they are at head office.
Voicemail and call waiting
If you do not answer, the caller leaves a message and you receive it in your inbox as an audio attachment. And if you are on another call, call waiting tells you a new one is coming in.
Call recording
Every conversation is stored for audit, quality or training. Play it back from the portal, download it as MP3 and filter by date, agent or duration.
Essential features
The UCM6300 comes with everything you would expect from a professional business phone system, and quite a lot more. These are the features your team uses every day.
Routing and management
So that no call is ever lost.
Messaging and multimedia
Automated attendance and multimedia communication.
Mobility and app
Your extension on any device.
A carrier-grade platform, not just another phone
Under the hood, the UCM6300 brings carrier standards: high-fidelity voice codecs, encryption, high availability and APIs to integrate with any business system.
Carrier-grade security
Calls and data protected at all times.
SRTP (media encryption) · TLS and HTTPS for signalling · Secure boot · A unique certificate per appliance · 802.1X authentication · SSH and OpenVPN
Audio quality
The best codecs on the market.
Full-band Opus (HD voice) · G.711 A-law / U-law · G.722 / G.722.1 / G.722.1C · G.729A/B, G.726-32, iLBC, GSM · T.38 for fax · Resilient to 50% packet loss
Cloud management
Administer everything from anywhere.
GDMS for remote configuration · UCM RemoteConnect (NAT traversal) · A full API for integrations · CRM and PMS integration · High availability (HA) · Dual on-premise deployment
Four sizes. The same features.
Every plan includes the dedicated appliance, the 40-plus features and full management. The only thing that changes is capacity: how many extensions and how many concurrent calls you need.
- Max extensions: 500
- Concurrent calls: 75
- Features: 40+
- Dedicated appliance
- Max extensions: 1,000
- Concurrent calls: 150
- Features: 40+
- Dedicated appliance
- Max extensions: 2,000
- Concurrent calls: 300
- Features: 40+
- Dedicated appliance
- Max extensions: 3,000
- Concurrent calls: 450
- Features: 40+
- Dedicated appliance
These prices cover the PBX service only. To make and receive calls you need a telephony service: Hablame offers business landlines, toll-free numbers, outbound trunking and international calling, all integrated into your Cloud PBX from day one. If you already have a SIP trunk with another carrier, we can integrate that too. On installation: free with a one-year term, or one month’s fee with no term.
Configured, running and under your control
The appliance arrives working with a basic configuration. From day one you have full access to administer it as you like, from wherever you are.
Configured and running from day one
We physically install the appliance in our data center and hand it over with the initial configuration already working. Your team just connects their desk phones, softphones or mobile app and starts using it.
Full access to the appliance
You hold administrator credentials from the very first moment.
Self-service 24/7 from anywhere in the world
You administer everything over the internet, from the office, from home or wherever you are.
Change what you need, when you need it
Extensions, IVR, schedules, greetings, queues, transfers, recordings — all of it in your hands.
Without depending on us
Control is 100% yours. Our team monitors the health of the appliance, not your day-to-day operation.
Professional support by the hour
If you would rather have our technical team handle configuration, advanced tuning or complex changes for you, professional support is available on demand at COP $99,900 per hour. Entirely optional: if you run your PBX yourself, you pay nothing beyond the monthly plan.
Talking to your carrier should be this easy
Talk to an account executive and we will design together the telecommunications services your operation needs. No endless contracts, no middlemen.