Hablame
Smart Voice

Reach thousands
in a matter of minutes

Mass automated calls with your own audio or a text-to-speech engine. To Colombia or abroad, billed by the second and reported call by call.

Audio or TTSBilled by the secondInteractive DTMF
What Smart Voice is

Mass calling that delivers results

Call thousands of people at once, play your message and get full traceability. No agents, no extra headcount.

High throughput
Thousands of calls in parallel
Traceability
Reporting call by call
Coverage
Colombia and international
Billed by the second
You pay for the real time used
How it works

From your database to the customer’s ear, in 6 steps

This is how Smart Voice runs, from loading your contacts to the campaign report.

01

You load the list

Upload the phone numbers to call (CSV or over the API).

02

You set the message

Your own audio, or text for our TTS engine.

03

You schedule the campaign

Choose the time window, dialing pace and rules.

04

We place the calls

Our platform dials at scale on your behalf.

05

The message plays

When they answer, the configured audio is played.

06

You get the reports

Traceability and the outcome of every call.

Your message, two ways

Upload your own audio or turn text into speech

Pick whichever suits your campaign. You can mix the two as you need.

01 · Option

Audio you upload

Record your own audio in the format you prefer and upload it to the platform. The call plays exactly the file you provide.

  • Your company’s own voice or a professional voice-over
  • A message signed off by your communications or compliance team
  • Recording quality entirely under your control
02 · Option

TTS engine (text to speech)

Write the message and our engine turns it into a natural, clear voice. Nothing to record: you write the text and you are done. For example: "Dear customer, this is a reminder that you have an appointment tomorrow at 9 in the morning."

  • Personalized messages with variables (name, date, amount)
  • Change the text whenever you want, with no re-recording
  • Launch campaigns in minutes, not hours
Pricing

Billed by the second you use

You only pay for the real duration of your calls. No fixed charges, no minimum spend.

Calls within Colombia
Applies to both landlines and mobiles. Billed by the second: if the call lasts 23 seconds, you are charged for those 23 seconds.
COP $9/ minute
International calls
The rate depends on the country and on whether it is a landline or a mobile. Also billed by the second. Get in touch for the exact price of the destination you need.
Rate by destination
TTS engine (add-on)
Only if you use TTS. If you upload your own audio, this charge does not apply. As a reference, about 1,000 characters is roughly one minute of speech.
COP $0.05/ character

A 30-second call with 500 characters of TTS

Call (30 s)
COP $9/min × 0.5 min
COP $4.50
TTS (500 characters)
COP $0.05 × 500
COP $25.00
Total cost
COP $29.50
Beyond playing an audio file

Build complete interactive flows

Smart Voice does not stop at playing a message. You can ask the user to press options, transfer them to an agent, integrate with your systems and personalize every call.

DTMF surveys

Let the user answer by pressing a key on their keypad.

"If you are satisfied with the service, press 1. If you would like to be contacted, press 2."

Transfer to an agent

The user can choose to be transferred to a line on your team.

"To speak with an agent right now, press 9."

Confirming information

Confirm appointments, deliveries, payments or attendance with one keypress.

"Press 1 to confirm your appointment or 2 to cancel it."

API integration

The call connects to your CRM, ERP or internal systems over an API or webhook.

A webhook when an answer comes in, a call to your CRM on transfer, and so on.

Personalized calls

Messages with the user’s own data: name, date, amount, code, status.

"Dear Juan, your order #4520 will be delivered on March 15."

Advanced scheduling

Set time windows, dialing pace, retries and priorities.

Run the campaign only between 9 a.m. and 6 p.m., with 3 retries per number.

Real use cases

Processes your company can automate today

These are some of the most common scenarios where Smart Voice pays off immediately.

Medical appointment remindersPayment notificationsOrder and delivery confirmationsMass informational campaignsSecurity alertsSatisfaction surveysEvent attendance confirmationCompany-wide announcementsCustomer data validationAutomatic transfer to an agentPreventive and informational collectionsCustomer service at scale
Up and running in minutes

Talking to your carrier should be this easy

Talk to an account executive and we will design together the telecommunications services your operation needs. No endless contracts, no middlemen.